My friend was using chatrooms, mostly teenage chatrooms, some regularly and she chatted with some of the friends she found there using messenger. Someone in a group of teenagers she was chatting with asked her to check an attachment for him with her virus checker.

He sent her a file which went into her start-up folder (and was thus very hard to remove; it had to be deleted using DOS). This program enabled him to see when she was online and to control her computer. He was able to control her mouse and her keyboard. It seemed like something out of the X-files.

She didn’t know what to do, and told her Mum. They managed to find the problem and with the help of their internet provider deleted the programme from her hard drive and stopped him.

(14 year-old girl)